International Voice Process Agent

ITM Recruitment Services
Posted 7 hours ago
Location

Kolhapur, Kolhapur, Maharashtra

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹30,000 - ₹38,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Voice Process Agent

Company: ITM Recruitment Services

This opening is suited to applicants interested in customer care and written support. Candidate sourcing location: Kolhapur, Maharashtra. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle international customer calls with a professional and helpful approach.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on route complex questions to the appropriate team, using respectful communication and attention to detail, through live chat, with attention to response accuracy while assisting with basic troubleshooting requests and following the assigned escalation process.

Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Anjali ? 9211977837