Salary
₹20,000.00 - ₹25,000.00 / Month
Industry
BPO / Call Center
Gender
Both (Male/Female)
Language
Excellent communication skills in english
Interview Scheduling
Face-to-face interview
About Job
Key Responsibilities:
- Handle internal customer queries and provide timely resolutions.
- Assist employees and departments with process-related concerns.
- Maintain records of service requests and escalate issues when necessary.
- Ensure smooth communication and coordination between teams.
- Adhere to company policies and provide accurate information.
- Monitor internal support tickets and ensure prompt responses.
- Identify recurring issues and suggest process improvements.
- Provide reports and feedback to management for service enhancements.