Gwalior, Gwalior, Madhya Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Gwalior, Madhya Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Help international customers with account, product, and service questions.
Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on support customers with routine service questions, using respectful communication and attention to detail, through the assigned customer contact channel, with attention to service quality standards while assisting with basic troubleshooting requests and following the assigned escalation process.
Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Anjali ? 9211977837