Kolhapur, Kolhapur, Maharashtra
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
ITM Recruitment Services is sourcing candidates across India for this Jaipur-based role. Candidate sourcing location: Kolhapur, Maharashtra. Final joining location: Jaipur, Rajasthan.
Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Represent the support team while assisting international customers.
Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on route complex questions to the appropriate team, using active listening and careful reading, through live chat, with attention to correct information sharing while assisting with basic troubleshooting requests and following the assigned escalation process.
Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Anjali ? 9211977837