International Customer Support Executive

ITM Recruitment Services
Posted 4 days ago
Location

Gwalior, Gwalior, Madhya Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹18,000 - ₹24,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Customer Support Executive

Company: ITM Recruitment Services

Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Gwalior, Madhya Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Help international customers with account, product, and service questions.

Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on support customers with routine service questions, using respectful communication and attention to detail, through written support tickets, with attention to correct information sharing while assisting with product or service questions and following the assigned escalation process.

Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Anjali ? 9211977837