Kolhapur, Kolhapur, Maharashtra
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Interested candidates can apply for this full-time international process opportunity. Candidate sourcing location: Kolhapur, Maharashtra. Final joining location: Jaipur, Rajasthan.
Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Provide customer assistance through email and chat channels.
Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on route complex questions to the appropriate team, using active listening and careful reading, through customer calls, with attention to response accuracy while assisting with basic troubleshooting requests and following the assigned escalation process.
Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.
Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Anjali ? 9211977837