Lucknow, Lucknow, Uttar Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Lucknow, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Help international customers with account, product, and service questions.
Responsibilities: Maintain accurate customer records and complete assigned support tasks within the required timeline. Daily work focuses on update case notes after each interaction, using a polite and professional tone, through the assigned customer contact channel, with attention to timely follow-up while assisting with basic troubleshooting requests and following the assigned escalation process.
Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.
Work details: Full-time, office-based role in Jaipur. Exact shift and weekly-off details will be shared during selection.
Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Anjali ? 9211977837