Guntur, Guntur, Andhra Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Guntur, Andhra Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Manage email, chat, and other non-voice support tasks.
Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on route complex questions to the appropriate team, using concise explanations and helpful follow-up, through email support, with attention to correct information sharing while assisting with basic troubleshooting requests and following the assigned escalation process.
Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.
Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.
Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Anjali ? 9211977837