Gwalior, Gwalior, Madhya Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
This opening is suited to applicants interested in customer care and written support. Candidate sourcing location: Gwalior, Madhya Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle international customer calls with a professional and helpful approach.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on support customers with routine service questions, using respectful communication and attention to detail, through customer calls, with attention to consistent process handling while assisting with basic troubleshooting requests and following the assigned escalation process.
Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.
Work details: Full-time, office-based role in Jaipur. Exact shift and weekly-off details will be shared during selection.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Anjali ? 9211977837