Guntur, Guntur, Andhra Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Guntur, Andhra Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Manage email, chat, and other non-voice support tasks.
Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on route complex questions to the appropriate team, using concise explanations and helpful follow-up, through chat and email queues, with attention to consistent process handling while assisting with basic troubleshooting requests and following the assigned escalation process.
Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Anjali ? 9211977837