Gwalior, Gwalior, Madhya Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
This opening is suited to applicants interested in customer care and written support. Candidate sourcing location: Gwalior, Madhya Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle international customer calls with a professional and helpful approach.
Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on support customers with routine service questions, using respectful communication and attention to detail, through chat and email queues, with attention to response accuracy while assisting with order and service updates and following the assigned escalation process.
Requirements: Clear English communication, careful reading, and willingness to learn the process are required.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Anjali ? 9211977837