International Voice Process Agent

ITM Recruitment Services
Posted 11 hours ago
Location

Bareilly, Bareilly, Uttar Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹18,000 - ₹24,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Voice Process Agent

Company: ITM Recruitment Services

This opening is suited to applicants interested in customer care and written support. Candidate sourcing location: Bareilly, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle international customer calls with a professional and helpful approach.

Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on support customers with routine service questions, using consistent service steps and accurate notes, through chat and email queues, with attention to response accuracy while assisting with order and service updates and following the assigned escalation process.

Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Anjali ? 9211977837