Salary
₹25,000.00 - ₹40,000.00 / Month
Industry
BPO / Call Center
Gender
Both (Male/Female)
Language
Excellent communication skills in english
Interview Scheduling
Face-to-face interview
About Job
Job Title: Customer Success Advisor – Voice Process
Location: Pune / Gurgaon (Work from Office)
Qualification: Graduation is mandatory
Languages Required: Fluency in English & Hindi (No MTI/RTI, grammatical, or pronunciation errors)
Shift Timings:
- Rotational shifts
- Day shift for females (up to 8 PM)
- Rotational for males
Work Schedule:
- 6 days working, 1 rotational off
Process Type: Outbound Calling (Voice Process)
Experience Required:
- Freshers are welcome
- Prior experience in Motor Insurance is a plus
Key Responsibilities:
- Handle outbound calls to assist customers with their queries related to Motor Insurance.
- Provide clear and accurate information regarding Motor Insurance products and services.
- Ensure excellent customer service and resolve customer inquiries effectively.
- Work towards meeting sales targets and performance goals.
- Maintain professionalism and adhere to quality standards during customer interactions.
Salary Details:
- Freshers: Up to ₹25,000 CTC per month
- Experienced candidates: Up to ₹40,000 CTC per month
Additional Requirements:
- Strong communication skills with a customer-centric approach.
- Ability to handle objections and provide appropriate solutions.
- Willingness to work in a fast-paced and target-driven environment.