Telecalling

Job Elevator
Posted 418 days ago
Location

Marriage Halls In Agarkar Nagar, Agarkar Nagar, Pune, Maharashtra, 411001, India, Pune, Maharashtra

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹25,000 - ₹40,000
Education Graduate
Experience 2 years
Language Required Excellent communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Job Title: Customer Success Advisor – Voice Process

Location: Pune / Gurgaon (Work from Office)

Qualification: Graduation is mandatory

Languages Required: Fluency in English & Hindi (No MTI/RTI, grammatical, or pronunciation errors)

Shift Timings:

  • Rotational shifts
  • Day shift for females (up to 8 PM)
  • Rotational for males

Work Schedule:

  • 6 days working, 1 rotational off


Process Type: Outbound Calling (Voice Process)

Experience Required:

  • Freshers are welcome
  • Prior experience in Motor Insurance is a plus

Key Responsibilities:

  • Handle outbound calls to assist customers with their queries related to Motor Insurance.
  • Provide clear and accurate information regarding Motor Insurance products and services.
  • Ensure excellent customer service and resolve customer inquiries effectively.
  • Work towards meeting sales targets and performance goals.
  • Maintain professionalism and adhere to quality standards during customer interactions.

Salary Details:

  • Freshers: Up to ₹25,000 CTC per month
  • Experienced candidates: Up to ₹40,000 CTC per month

Additional Requirements:

  • Strong communication skills with a customer-centric approach.
  • Ability to handle objections and provide appropriate solutions.
  • Willingness to work in a fast-paced and target-driven environment.