BPO Non Voice Process Executive

BPO Non-Voice Process Executive

Company: ITM Recruitment Services

We are reviewing applications for this international service position. Candidate sourcing location: Guntur, Andhra Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Manage email, chat, and other non-voice support tasks.

Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on route complex questions to the appropriate team, using concise explanations and helpful follow-up, through live chat, with attention to response accuracy while assisting with general customer enquiries and following the assigned escalation process.

Requirements: English communication and the ability to follow written process steps are required for this role.

Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Pinki ? 7065982582