Siliguri, Siliguri, West Bengal
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Siliguri, West Bengal. Final joining location: Jaipur, Rajasthan.
Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Support international customers through live chat and written communication.
Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on guide customers through approved support steps, using clear ownership of assigned customer cases, through written support tickets, with attention to response accuracy while assisting with general customer enquiries and following the assigned escalation process.
Requirements: Applicants should be comfortable using computers, following instructions, and communicating in English.
Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.
Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Pinki ? 7065982582