International Customer Support Executive

ITM Recruitment Services
Posted 4 days ago
Location

Lucknow, Lucknow, Uttar Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹24,000 - ₹32,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Customer Support Executive

Company: ITM Recruitment Services

Interested candidates can apply for this full-time international process opportunity. Candidate sourcing location: Lucknow, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Help international customers with account, product, and service questions.

Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on update case notes after each interaction, using a polite and professional tone, through chat and email queues, with attention to customer satisfaction while assisting with general customer enquiries and following the assigned escalation process.

Requirements: English communication and the ability to follow written process steps are required for this role.

Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Pinki ? 7065982582