Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

The recruitment team is accepting applications for the role described below. Candidate sourcing location: Ranchi, Jharkhand. Final joining location: Jaipur, Rajasthan.

Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on resolve account access questions, using clear and simple English, through live chat, with attention to timely follow-up while assisting with general customer enquiries and following the assigned escalation process.

Requirements: Basic computer knowledge, attention to detail, and a helpful communication style are expected.

Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.

Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Pinki ? 7065982582