International Non Voice Process

ITM Recruitment Services
Posted 4 days ago
Location

Kota, Kota, Rajasthan

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹20,000 - ₹26,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Non-Voice Process Executive

Company: ITM Recruitment Services

Join the hiring process for an international support team through ITM Recruitment Services. Candidate sourcing location: Kota, Rajasthan. Final joining location: Jaipur, Rajasthan.

Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle non-voice customer support work through written channels.

Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on explain standard account steps, using consistent service steps and accurate notes, through chat and email queues, with attention to timely follow-up while assisting with general customer enquiries and following the assigned escalation process.

Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.

Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Pinki ? 7065982582