Prayagraj, Prayagraj, Uttar Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
We are reviewing applications for this international service position. Candidate sourcing location: Prayagraj, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Manage email, chat, and other non-voice support tasks.
Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on assist with product and service enquiries, using clear ownership of assigned customer cases, through non-voice support queues, with attention to timely follow-up while assisting with general customer enquiries and following the assigned escalation process.
Requirements: Applicants should be comfortable using computers, following instructions, and communicating in English.
Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.
Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Pinki ? 7065982582