Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

The recruitment team is accepting applications for the role described below. Candidate sourcing location: Coimbatore, Tamil Nadu. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on guide customers through approved support steps, using a polite and professional tone, through live chat, with attention to professional communication while assisting with general customer enquiries and following the assigned escalation process.

Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.

Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Pinki ? 7065982582