Nagpur, Nagpur, Maharashtra
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
The recruitment team is accepting applications for the role described below. Candidate sourcing location: Nagpur, Maharashtra. Final joining location: Jaipur, Rajasthan.
Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Respond to customer emails and chat messages using approved process guidelines.
Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on share clear information about available services, using a polite and professional tone, through email support, with attention to consistent process handling while assisting with general customer enquiries and following the assigned escalation process.
Requirements: English communication and the ability to follow written process steps are required for this role.
Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Pinki ? 7065982582