Email Chat Support Executive

ITM Recruitment Services
Posted 4 days ago
Location

Raipur, Raipur, Chhattisgarh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹24,000 - ₹32,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

Email Chat Support Executive

Company: ITM Recruitment Services

This opening is suited to applicants interested in customer care and written support. Candidate sourcing location: Raipur, Chhattisgarh. Final joining location: Jaipur, Rajasthan.

Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Provide customer assistance through email and chat channels.

Responsibilities: Use the available knowledge base to answer questions and keep case details up to date. Daily work focuses on assist with product and service enquiries, using clear and simple English, through international customer care channels, with attention to professional communication while assisting with request status checks and following the assigned escalation process.

Requirements: Applicants should be comfortable using computers, following instructions, and communicating in English.

Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.

Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Pinki ? 7065982582