International chat process

ITM Recruitment Services
Posted 3 hours ago
Location

Coimbatore, Coimbatore, Tamil Nadu

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹22,000 - ₹28,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Chat Process Executive

Company: ITM Recruitment Services

Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Coimbatore, Tamil Nadu. Final joining location: Jaipur, Rajasthan.

Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Support international customers through live chat and written communication.

Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on guide customers through approved support steps, using approved process guidelines, through written support tickets, with attention to service quality standards while assisting with billing-related questions where applicable and following the assigned escalation process.

Requirements: Applicants should be comfortable using computers, following instructions, and communicating in English.

Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.

Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pinki ? 7065982582