International Voice Process Agent

International Voice Process Agent

Company: ITM Recruitment Services

ITM Recruitment Services is sourcing candidates across India for this Jaipur-based role. Candidate sourcing location: Bareilly, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle international customer calls with a professional and helpful approach.

Responsibilities: Use the available knowledge base to answer questions and keep case details up to date. Daily work focuses on support customers with routine service questions, using consistent service steps and accurate notes, through chat and email queues, with attention to service quality standards while assisting with billing-related questions where applicable and following the assigned escalation process.

Requirements: Basic computer knowledge, attention to detail, and a helpful communication style are expected.

Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.

Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pinki ? 7065982582