Durgapur, Durgapur, West Bengal
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Durgapur, West Bengal. Final joining location: Jaipur, Rajasthan.
Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Support international customers through live chat and written communication.
Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on review customer requests and identify next actions, using accurate information and calm handling, through the assigned customer contact channel, with attention to service quality standards while assisting with billing-related questions where applicable and following the assigned escalation process.
Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.
Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Pinki ? 7065982582