Kota, Kota, Rajasthan
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Join the hiring process for an international support team through ITM Recruitment Services. Candidate sourcing location: Kota, Rajasthan. Final joining location: Jaipur, Rajasthan.
Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle non-voice customer support work through written channels.
Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on explain standard account steps, using consistent service steps and accurate notes, through email support, with attention to correct information sharing while assisting with billing-related questions where applicable and following the assigned escalation process.
Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.
Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Pinki ? 7065982582