BPO Non Voice Process Executive

ITM Recruitment Services
Posted 3 days ago
Location

Varanasi, Varanasi, Uttar Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹18,000 - ₹24,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

BPO Non-Voice Process Executive

Company: ITM Recruitment Services

We are reviewing applications for this international service position. Candidate sourcing location: Varanasi, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Manage email, chat, and other non-voice support tasks.

Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on assist with product and service enquiries, using approved process guidelines, through the assigned customer contact channel, with attention to correct information sharing while assisting with billing-related questions where applicable and following the assigned escalation process.

Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.

Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pinki ? 7065982582