Prayagraj, Prayagraj, Uttar Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
We are reviewing applications for this international service position. Candidate sourcing location: Prayagraj, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Manage email, chat, and other non-voice support tasks.
Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on assist with product and service enquiries, using clear ownership of assigned customer cases, through non-voice support queues, with attention to consistent process handling while assisting with billing-related questions where applicable and following the assigned escalation process.
Requirements: Applicants should be comfortable using computers, following instructions, and communicating in English.
Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.
Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Pinki ? 7065982582