Email Chat Support Executive

Email Chat Support Executive

Company: ITM Recruitment Services

This opening is suited to applicants interested in customer care and written support. Candidate sourcing location: Kolhapur, Maharashtra. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Provide customer assistance through email and chat channels.

Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on route complex questions to the appropriate team, using active listening and careful reading, through written support tickets, with attention to customer satisfaction while assisting with handover of complex issues and following the assigned escalation process.

Requirements: Basic computer knowledge, attention to detail, and a helpful communication style are expected.

Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.

Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Pinki ? 7065982582