Gwalior, Gwalior, Madhya Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Interested candidates can apply for this full-time international process opportunity. Candidate sourcing location: Gwalior, Madhya Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Help international customers with account, product, and service questions.
Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on support customers with routine service questions, using respectful communication and attention to detail, through international customer care channels, with attention to customer satisfaction while assisting with handover of complex issues and following the assigned escalation process.
Requirements: Applicants should be comfortable using computers, following instructions, and communicating in English.
Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.
Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Pinki ? 7065982582