Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

The recruitment team is accepting applications for the role described below. Candidate sourcing location: Cuttack, Odisha. Final joining location: Jaipur, Rajasthan.

Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on share clear information about available services, using accurate information and calm handling, through non-voice support queues, with attention to customer satisfaction while assisting with handover of complex issues and following the assigned escalation process.

Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.

Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Pinki ? 7065982582