Business Development Manager

Job Title: Business Development Manager (Female Only)

Location: 9F, First Floor, Kamla Nagar, Delhi

Working Hours: Monday to Saturday, 9:30 AM to 6:30 PM (Sunday Fixed Off)

Salary: Up to ₹40,000 in hand + Incentives

Job Summary:

We are looking for a Business Development Manager to manage B2B voice-based communication with business owners, providing them with accurate and detailed information about available courses and workshops. This is a non-sales, informative support role, with no targets or convincing required.

Key Responsibilities:

• Handle and supervise professional voice-based communication with business clients.
• Provide detailed course and workshop information to business owners.
• Ensure timely follow-ups, reminders, and query resolution.
• Maintain proper documentation of calls, feedback, and updates.
• Guide and support team members in maintaining communication standards.
• Work closely with internal teams to ensure operational coordination.
• Monitor and maintain a high-quality customer experience.
• Report customer insights and process feedback to management.
• Uphold the company’s professional image in every client interaction.

Requirements:

• Graduation in any discipline.
• Minimum 1 year of experience in telecalling or BPO (domestic and/or international).
• Excellent verbal communication skills in English.
• Comfortable with professional B2B voice-based conversations.
• Capable of delivering clear, structured information to business owners.
• No sales targets and no convincing skills required—strictly an informative role.
• Candidates with experience in customer support or sales are welcome to apply.
• Age Criteria: Female candidates below 37 years of age can apply.

Additional Details:

• Gender Preference: Female candidates only
• Process Type: B2B – Voice Process (Informative Support)