Durgapur, Durgapur, West Bengal
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Durgapur, West Bengal. Final joining location: Jaipur, Rajasthan.
Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Support international customers through live chat and written communication.
Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on review customer requests and identify next actions, using accurate information and calm handling, through the assigned customer contact channel, with attention to customer satisfaction while assisting with handover of complex issues and following the assigned escalation process.
Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.
Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.
Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Pinki ? 7065982582