BPO Non Voice Process Executive

BPO Non-Voice Process Executive

Company: ITM Recruitment Services

We are reviewing applications for this international service position. Candidate sourcing location: Guntur, Andhra Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Manage email, chat, and other non-voice support tasks.

Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on route complex questions to the appropriate team, using concise explanations and helpful follow-up, through international customer care channels, with attention to timely follow-up while assisting with handover of complex issues and following the assigned escalation process.

Requirements: English communication and the ability to follow written process steps are required for this role.

Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Pinki ? 7065982582