International Non Voice Process

ITM Recruitment Services
Posted 4 days ago
Location

Mysuru, Mysuru, Karnataka

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹20,000 - ₹26,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Non-Voice Process Executive

Company: ITM Recruitment Services

Join the hiring process for an international support team through ITM Recruitment Services. Candidate sourcing location: Mysuru, Karnataka. Final joining location: Jaipur, Rajasthan.

Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle non-voice customer support work through written channels.

Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on record customer concerns accurately, using clear and simple English, through non-voice support queues, with attention to timely follow-up while assisting with handover of complex issues and following the assigned escalation process.

Requirements: Basic computer knowledge, attention to detail, and a helpful communication style are expected.

Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.

Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Pinki ? 7065982582