Mysuru, Mysuru, Karnataka
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Join the hiring process for an international support team through ITM Recruitment Services. Candidate sourcing location: Mysuru, Karnataka. Final joining location: Jaipur, Rajasthan.
Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle non-voice customer support work through written channels.
Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on record customer concerns accurately, using clear and simple English, through non-voice support queues, with attention to timely follow-up while assisting with handover of complex issues and following the assigned escalation process.
Requirements: Basic computer knowledge, attention to detail, and a helpful communication style are expected.
Work details: The role is full-time at the Jaipur work location. Shift timings will be confirmed by the hiring team.
Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Pinki ? 7065982582