International Voice Process Agent

ITM Recruitment Services
Posted 4 days ago
Location

Ajmer, Ajmer, Rajasthan

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹18,000 - ₹24,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Voice Process Agent

Company: ITM Recruitment Services

ITM Recruitment Services is sourcing candidates across India for this Jaipur-based role. Candidate sourcing location: Ajmer, Rajasthan. Final joining location: Jaipur, Rajasthan.

Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle international customer calls with a professional and helpful approach.

Responsibilities: Coordinate with teammates when required and provide clear updates on open cases. Daily work focuses on record customer concerns accurately, using consistent service steps and accurate notes, through chat and email queues, with attention to service quality standards while assisting with handover of complex issues and following the assigned escalation process.

Requirements: Candidates should be professional, reliable, and able to manage customer conversations respectfully.

Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Pinki ? 7065982582