BPO Non Voice Process Executive

ITM Recruitment Services
Posted 3 days ago
Location

Prayagraj, Prayagraj, Uttar Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹20,000 - ₹26,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

BPO Non-Voice Process Executive

Company: ITM Recruitment Services

We are reviewing applications for this international service position. Candidate sourcing location: Prayagraj, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Manage email, chat, and other non-voice support tasks.

Responsibilities: Answer routine enquiries, maintain clear notes, and escalate cases that need extra support. Daily work focuses on assist with product and service enquiries, using clear ownership of assigned customer cases, through non-voice support queues, with attention to service quality standards while assisting with handover of complex issues and following the assigned escalation process.

Requirements: Applicants should be comfortable using computers, following instructions, and communicating in English.

Work details: This is an office-based position in Jaipur with full-time working hours and process-based shift allocation.

Interview and relocation: Candidates can attend the interview virtually from anywhere in India. Joining is in Jaipur after selection. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Pinki ? 7065982582