Counter Billing Executive

Description

We are seeking a detail-oriented and motivated COUNTER BILLING EXECUTIVE to join our team. This role is ideal for freshers/entry-level candidates who are looking to start their career in billing and customer service. The successful candidate will be responsible for managing customer inquiries related to billing, processing transactions, and maintaining accurate billing records.

Responsibilities

• Manage customer billing inquiries and provide accurate information on billing statements.
• Process transactions and generate invoices for customers promptly and accurately.
• Assist in reconciling billing discrepancies and resolving customer complaints regarding billing issues.
• Maintain accurate records of billing activities and ensure compliance with company policies and regulations.
• Collaborate with internal departments to streamline billing processes and improve customer satisfaction.

Skills and Qualifications

• Excellent communication skills, both verbal and written.
• Strong attention to detail and accuracy in handling financial data.
• Proficient in using billing software and Microsoft Office Suite (Excel, Word, etc.).
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Basic knowledge of accounting principles is a plus.