Team Leader

Health Insurance Pathshala
Posted 228 days ago
Location

NTPC Sipat Township, Masturi, Chhattisgarh, 495558, India, NTPC Sipat Township, Chhattisgarh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹13,000 - ₹25,000
Education 10th Pass
Experience 1 years
Language Required Good communication skills in english
Gender Preference Female

Industry

Telesales / Telemarketing

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Job Description:

We are seeking an experienced and result-oriented Team Leader to manage and guide our telecalling team. The role involves supervising daily operations, training team members, monitoring performance, and ensuring target achievement.


Key Responsibilities:

  • Lead, motivate, and support a team of Tele Callers.
  • Set daily/weekly/monthly goals and ensure targets are met.
  • Monitor calls for quality and provide feedback for improvement.
  • Prepare performance reports and share insights with management.
  • Conduct training sessions to improve product knowledge and communication skills.
  • Resolve escalated customer issues efficiently.