Ground Staff

We are looking for a CSA to join our team at Fly Sats Airways Services. The role offers ₹28,800 - ₹31,900 and customer service related to Ground Staff. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.