Customer care executive

Customer Care Executive Job in Pune | Freshers & Experienced | Salary ₹15,000 – ₹35,000

Job Title: Customer Care Executive

Location: Pune Okayama Friendship Garden, Dattawadi, Pune

Salary: ₹15,000 – ₹35,000 per month

Qualification: Graduate

Experience: Fresher / Experienced

Language Requirement: Good English Communication

Job Description:

We are hiring a professional and customer-focused Customer Care Executive to handle customer queries, provide support, and ensure a high level of customer satisfaction. The candidate should have strong communication skills and a problem-solving attitude.

Key Responsibilities:

• Handle inbound and outbound customer calls
• Resolve customer queries and complaints effectively
• Provide accurate information about products and services
• Maintain records of customer interactions
• Follow up with customers to ensure issue resolution
• Maintain a positive and professional attitude

Required Skills:

• Excellent verbal and written communication in English
• Strong problem-solving skills
• Basic computer knowledge (MS Office, CRM tools)
• Ability to handle pressure and multitask
• Good listening skills and patience

Eligibility Criteria:

• Graduate in any discipline
• Freshers and experienced candidates can apply
• Customer handling experience is a plus

Benefits:

• Attractive salary package
• Growth opportunities in BPO/Customer Service industry
• Friendly and supportive work environment
• Training and skill development programs

How to Apply:

Apply now for this Customer Care Executive Job in Pune and build your career in the customer service industry.