Email&Chat process

Email & Chat Process Job in Lucknow | 12th Pass | Salary ₹15,000 – ₹22,000 | Freshers Welcome

Job Title: Email & Chat Support Executive

Location: Lucknow

Salary: ₹15,000 – ₹22,000 per month

Qualification: 12th Pass

Experience: Fresher / Experienced

Language Requirement: Average English (Written & Typing Skills Required)

Job Description:

We are hiring detail-oriented Email & Chat Support Executives to handle customer queries via email and chat. This is a non-voice process, ideal for candidates who prefer back-office or support roles.

Key Responsibilities:

• Respond to customer queries via email and chat
• Provide accurate information about products/services
• Resolve customer issues efficiently
• Maintain records of interactions
• Follow company guidelines and quality standards
• Ensure customer satisfaction

Required Skills:

• Basic to average English writing skills
• Good typing speed and accuracy
• Basic computer knowledge (MS Office, CRM tools)
• Problem-solving ability
• Attention to detail

Eligibility Criteria:

• Minimum 12th pass
• Freshers and experienced candidates can apply
• Prior experience in chat/email process is a plus

Benefits:

• Fixed salary
• No calling (non-voice process)
• Friendly work environment
• Training provided
• Career growth opportunities

How to Apply:

Apply now for this Email & Chat Process Job in Lucknow and start your career in the BPO/back-office industry.