Customer care executive

ITM RECRUITMENT SRVICES
Posted 2 days ago
Location

Dattawadi, Pune, Maharashtra

Job Type

Regular

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹15,000 - ₹24,000
Education Graduate
Experience 3 years
Language Required Average communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Customer Service Job in Pune | Graduate | Salary ₹15,000 – ₹24,000 | Freshers Welcome

Job Title: Customer Service Executive / Customer Support

Location: Pune Okayama Friendship Garden, Dattawadi

Salary: ₹15,000 – ₹24,000 per month

Qualification: Graduate

Experience: Fresher / Experienced

Language Requirement: Average English (Hindi/Marathi Preferred)

Job Description:

We are hiring friendly and customer-focused Customer Service Executives in Pune to handle customer queries and provide support across calls, chat, or email. This role is ideal for candidates looking to build a career in the customer service and BPO industry.


Key Responsibilities:

  • Handle customer queries via calls, chat, or email
  • Provide accurate information about products/services
  • Resolve customer complaints effectively
  • Maintain records of customer interactions
  • Follow company processes and quality standards
  • Ensure high customer satisfaction

Required Skills:

  • Basic to average communication skills in English and Hindi
  • Good listening and problem-solving skills
  • Basic computer knowledge
  • Customer handling skills
  • Positive attitude and patience

Eligibility Criteria:

  • Graduate in any discipline
  • Freshers and experienced candidates can apply
  • Prior customer service/BPO experience is a plus

Benefits:

  • Fixed salary
  • Friendly work environment
  • Training provided for freshers
  • Career growth opportunities
  • Stable job profile

How to Apply:

Apply now for this Customer Service Job in Pune and start your career in the growing customer support industry.