Customer Support

ITM RECRUITMENT SRVICES
Posted 11 days ago
Location

Panvel, Navi Mumbai, Maharashtra

Job Type

Regular

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹15,000 - ₹26,000
Education 12th Pass
Experience 3 years
Language Required Average communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Customer Support Job in Navi Mumbai | 12th Pass | Salary ₹15,000 – ₹26,000 | Freshers Welcome

Job Title: Customer Support Executive / Customer Care Executive

Location: Pune - Mumbai Expressway, Yamuna Kunj, Sector-10, New Panvel East, Panvel

Salary: ₹15,000 – ₹26,000 per month (Fixed + Incentives)

Qualification: 12th Pass

Experience: Fresher / Experienced

Language Requirement: Average English (Hindi/Marathi Preferred)

Job Description:

We are hiring friendly and customer-focused Customer Support Executives in Navi Mumbai to handle customer queries and provide support via calls, chat, or email. This role is ideal for candidates looking to start or grow their career in customer service and BPO.


Key Responsibilities:

  • Handle inbound and outbound customer interactions
  • Resolve customer queries and complaints
  • Provide accurate information about products/services
  • Maintain records of customer interactions
  • Follow company processes and quality standards
  • Ensure customer satisfaction

Required Skills:

  • Basic to average communication skills in English and Hindi
  • Good listening and problem-solving skills
  • Basic computer knowledge
  • Customer handling skills
  • Positive attitude and patience

Eligibility Criteria:

  • Minimum 12th pass
  • Freshers and experienced candidates can apply
  • Prior customer support experience is a plus

Benefits:

  • Fixed salary + incentives
  • Training provided for freshers
  • Career growth opportunities
  • Friendly work environment

How to Apply:

Apply now for this Customer Support Job in Navi Mumbai and start your career in the customer service industry.