Email Process Executive

Email Process Executive Job in Andheri West, Mumbai | 12th Pass | Salary ₹15,000 – ₹18,000 | Immediate Hiring

Job Title: Email Process Executive / Non-Voice Process Executive

Location: Andheri West

Salary: ₹15,000 – ₹18,000 per month

Qualification: 12th Pass

Experience: Fresher / Experienced

Language Requirement: Average English

Job Description:

We are hiring detail-oriented Email Process Executives in Andheri West, Mumbai to handle customer queries via email and provide timely resolutions. This is a non-voice role, ideal for candidates who prefer back-end/customer support work without calling.

Key Responsibilities:

• Respond to customer queries via email
• Provide accurate information and resolve issues
• Maintain email records and update CRM
• Follow company guidelines and response templates
• Ensure timely replies and customer satisfaction
• Escalate complex issues when required

Required Skills:

• Basic to average written communication in English
• Good typing speed and accuracy
• Basic computer knowledge
• Attention to detail
• Problem-solving ability

Eligibility Criteria:

• Minimum 12th pass
• Freshers and experienced candidates can apply
• Prior email/chat process experience is a plus

Benefits:

• Fixed salary
• Office-based non-voice role
• Skill development opportunities
• Career growth in BPO sector

How to Apply:

Apply now for this Email Process Executive Job in Andheri West, Mumbai and start your career in the non-voice BPO industry.