BPO job

BPO Job in Kolkata | 12th Pass | Salary ₹15,000 – ₹33,000 | Immediate Hiring

Job Title: BPO Executive / Customer Support Executive

Location: Kolkata Railway Station Road, Belgachia

Salary: ₹15,000 – ₹33,000 per month (Fixed + Incentives)

Qualification: 12th Pass

Experience: Fresher / Experienced

Language Requirement: Average English (Bengali/Hindi Preferred)

Job Description:

We are hiring enthusiastic and customer-focused BPO Executives in Kolkata to handle customer interactions via calls, chat, or email. This role is ideal for candidates looking to build a career in the BPO industry.

Key Responsibilities:

• Handle inbound and outbound customer calls
• Respond to customer queries via chat/email
• Provide accurate product/service information
• Maintain customer records and update CRM
• Ensure customer satisfaction and quality service
• Follow company processes and guidelines

Required Skills:

• Basic to average communication skills in English and Hindi/Bengali
• Good listening and problem-solving skills
• Basic computer knowledge
• Customer handling ability
• Positive and professional attitude

Eligibility Criteria:

• Minimum 12th pass
• Freshers and experienced candidates can apply
• Prior BPO/customer service experience is a plus

Benefits:

• Fixed salary + incentives
• Training provided
• Career growth opportunities
• Friendly work environment

How to Apply:

Apply now for this BPO Job in Kolkata and start your career in the customer service industry.