Customer Support Executive

ITM
Posted 20 days ago
Location

Noida Sector 3, Noida, Uttar Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹17,500 - ₹20,000
Education 12th Pass
Experience 3 years
Language Required Average communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Company Name: Infonia

Process: Customer Support

Location: Noida Sector 3

Salary: ₹17,500 – ₹20,000 CTC

Qualification: Graduate & Undergraduate

Experience: Freshers & Experienced Candidates Welcome


Key Responsibilities:

Handle customer queries via calls, emails, or chats.

Provide accurate information regarding products and services.

Resolve customer concerns in a professional and timely manner.

Maintain high levels of customer satisfaction.

Update customer records and maintain proper documentation.

Follow company policies and quality standards.