Customer care executive

Job Title: Customer Support Executive / Voice Process Executive

Company: Cogent E-Services

Location: Sector 63, Noida

Qualification: 12th Pass / Undergraduate / Graduate

Experience: Fresher & Experienced Candidates Can Apply

Salary: ₹16,000 – ₹24,000 per month + Incentives & Benefits

*Key Responsibilities:*

Handle customer queries through calls, emails, or chats.

Provide accurate information and resolve customer concerns.

Maintain high levels of customer satisfaction.

Record customer interactions in the system.

Follow company guidelines and quality standards.

Meet productivity and performance targets.

*Eligibility Criteria*

Minimum Qualification: 12th Pass

Undergraduate and Graduate candidates are welcome.

Freshers and experienced candidates can apply.

Good communication skills in Hindi and/or English.

Basic computer knowledge required.

Ability to work in a team environment.