Customer care executive

Globiva
Posted 13 days ago
Location

Gurugram, Haryana

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Monthly Salary Range
₹15,000 - ₹25,000
Education 12th Pass
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both (Male/Female)

Industry

BPO / Call Center

Interview Process

Face-to-face interview
1 rounds of interview

Job Description

Hiring: Customer Support Executive

📍 Location: Gurgaon

💰 Salary: ₹15,000 – ₹25,000/month

👩‍💼 Experience: Freshers & Experienced both can apply

🎓 Qualification: Undergraduate / Graduate

Job Responsibilities:

  • Handle customer queries via Call, Chat & Email
  • Provide accurate information and resolve customer issues
  • Maintain professional communication with customers
  • Update customer details in CRM/software
  • Ensure customer satisfaction and timely resolution
  • Escalate unresolved issues to the concerned team

Skills Required:

  • Good communication skills in Hindi & Basic English
  • Basic computer knowledge
  • Problem-solving attitude
  • Customer handling skills
  • Ability to work in rotational shifts (if required)

Perks & Benefits:

  • Attractive salary package
  • Incentives & performance bonus
  • Career growth opportunities
  • Training provided for freshers
  • Friendly work environment

📩 Interested candidates can apply now or share their updated resume.